Normalization of Deviance is the working or mission environment created when established standards are subverted incrementally over time without consequence, by routinely rewarding shortcuts from the established norm. As team members continue this practice (normalization), it leads to “predictable surprise”, incursion of risk, technical failure, and in the worst cases complete and catastrophic failure and loss of property and life.

Microsoft Project Seems Synonymous with Project Management, But is It Really the Best Place to Start? — We have all seen it, and have likely been there at one point or another. A Project Manager is assigned a new project and instantly follows his impulse to crack open his laptop, start MS-Project and begin the planning process. In doing so, he immediately, without hesitation, dives headfirst into his project and begins to waste time in the name of advancing it.